Return an item

    Not happy with your item?

    No problemo!

    If you are:

    • Returning an item that has been used or is defective, please contact us first using the contact form to get approval for the return.
    • Returning an unused item, simply send it back to the address below, including your order number or email address.

    Our returns address:
    Ultra X Ld. – CLEARSHIELDZ
    Unit 22, 30-38 Dock Street
    Leeds
    LS10 1JF
    United Kingdom

    Please ensure that your item complies with our Returns policy, otherwise your return may be refused.

    If you are returning an order from outside the UK/EU, please mark the package as ‘Return’. We will not accept returns if they carry a commercial value and require customs fees to be paid.